Henriette Stykow

Service Design for Cancer Treatment

Minimizing the anxiety of a child undergoing radiotherapy through better factual understanding, emotional support and empowered parents.

Ethnographic Research

To understand the current patient journey of children with cancer, we visited three Swedish hospitals, accompanied doctors and nurses, spoke with kids patients and their parents and spoke with researchers in the field. Based on our analyzed findings, we developed persona-families to evaluate our concepts against.

Diving Deep into Solutions

While we identified several touchpoints for improvement along the journey, and visualized potential interventions, we prototyped two concepts to a higher level of detail, so that the stakeholders of the project could experience them hands-on.

SoundBowl

The Cultivated Bus Stop

Welcome to my passion.

Recent Projects

Service Design for Cancer Treatment

SoundBowl

The Cultivated Bus Stop